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App Review Integration

Automatically sync app reviews to monday.com

Quick Start Guide
Get your app reviews integration up and running in minutes

Prerequisites

  • Active monday.com account with board creation permissions
  • Published app on Google Play Store and/or Apple App Store
  • Access to your app's package name (Android) or App ID (iOS)

What You'll Get

  • Automatic review sync from app stores to monday.com
  • Smart filtering by rating, keywords, language, and country
  • Organized review management in your existing workflow
Installation Instructions
Follow these steps to set up your integration
1

Add the App Reviews Integration to your monday.com board

Install the integration on the board where you want reviews to appear:

  1. Open your target monday.com board
  2. Click "+" (Add view) in the top bar, then click "Apps"
  3. Select "Explore more apps" and search for "App Reviews Integration"
  4. Click "Add to board" and follow the instructions
2

Connect Your App Stores

Google Play Store

You'll need your app's package name:

  1. 1. Open Google Play Console
  2. 2. Select your app
  3. 3. Go to App information → App details
  4. 4. Copy the package name (e.g., com.yourcompany.app)
Apple App Store

You'll need your app's App ID:

  1. 1. Find your app on the App Store
  2. 2. Copy the URL
  3. 3. Extract the ID from the URL
  4. 4. Example: id389801252 → 389801252
3

Set Up Review Filters

Choose which reviews to sync to your monday.com board:

Rating Filter: Only sync reviews below a certain star rating (e.g., less than 4 stars)
Keyword Filter: Only sync reviews containing specific words (e.g., "bug", "crash", "slow")
Language Filtering (Google Play)

Select up to 5 languages you expect reviews in. Only reviews in selected languages will appear on your board.

Country Filtering (App Store)

Select up to 5 countries you expect reviews from. Only reviews from selected countries will appear on your board.

4

Connect monday.com

You'll be redirected to monday.com to authorize the integration:

  1. 1. Click "Connect to monday.com"
  2. 2. Log in to your monday.com account
  3. 3. Authorize the App Review Integration
  4. 4. Select which board to sync reviews to
First-Time Use Instructions
What to expect after installation

✅ Setup Complete

After completing the setup, your integration will start syncing new reviews automatically. Existing reviews are not imported - only new reviews received after setup will appear on your board.

Free Trial

  • • 14 days free trial
  • • Supports 2 apps (1 Google Play + 1 App Store)
  • • Full feature access
  • • No setup fees

After Trial

  • • $19/month subscription
  • • Unlimited reviews
  • • Cancel anytime
  • • Managed through monday.com
Review Item Structure
How reviews appear on your monday.com board

Each review creates a new item with:

TitleReview title or first line
RatingStar rating (1-5 stars)
PlatformGoogle Play or App Store
DateWhen review was posted
ContentFull review text
LanguageReview language (Google Play)
CountryReviewer country (App Store)
VersionApp version reviewed
Troubleshooting
Common issues and solutions

Reviews not appearing on board

Check your filter settings - reviews may be filtered out by rating or keyword filters. Also ensure your app has received new reviews since setup (existing reviews are not imported).

monday.com connection failed

Ensure you have proper permissions on your monday.com account to create integrations and access the selected board.

Package name or App ID not found

Double-check that your app is published and the package name/App ID is correct. For App Store, ensure you're using the numeric ID from the URL, not the bundle identifier.

Need Help?
Get support for your integration

If you need assistance with setup or have questions about the integration, we're here to help!

Contact Support

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